Too many businesses don’t collect customer feedback. Or when they do, they do nothing meaningful with it. Insights get trapped in surveys, reports, and ponderous slide decks that die a silent death on the shelf while leaders continue to make high-stakes decisions based on assumptions, outdated data, internal opinions, or worse, neatly aggregated AI responses.

In this keynote, nationally recognized Voice of Customer expert Marnie Kittelson of Accentuate Strategy + Execution shows leaders how to turn direct customer insight into clear, actionable input for executive decision-making. Attendees will learn why traditional approaches to customer feedback fail, what’s changed in today’s market, and how to create a simple, repeatable way to bring the customer’s voice back into the boardroom, where it belongs.

This session is practical, direct, and immediately applicable for organizations of any size or industry.

We have entered a new era where algorithms, not audiences, are filtering which stories are seen and trusted. Yet, most companies are still optimizing for human eyeballs while machines are filtering them out. The result isn’t just low traffic; it’s "signal decay," a gradual, invisible loss of strategic control where the market’s understanding of your business drifts further and further from your actual strategy.

In this keynote, Marnie Kittelson of Accentuate Strategy + Execution introduces Authority Marketing not as a promotional tactic, but as a discipline of asset management. She explains why traditional marketing metrics like "reach" and "impressions" are failing to capture value in the Interpreter Era, and why the new battleground isn’t for attention, but for interpretation.

Attendees will learn how to diagnose the gap between their strategic intent and how machines currently define them. Marnie outlines the ACES framework (Awareness, Context, Expertise, Structured Identity) to help leaders harden their signals against decay. Participants will leave understanding how to explicitly codify what their organization is, and just as importantly, what it is not, to ensure their valuation survives digital translation.

This session is a wake-up call for executives who want to stop paying the "ambiguity tax." It moves the conversation from marketing activity to business integrity, ensuring that how you lead is exactly how you are understood.

In today’s market, leaders are under pressure to evolve their brands, but making the wrong move can be costly. Is it time for a full rebrand, or would a strategic refresh deliver better results with less risk? This keynote demystifies one of the most common and consequential branding decisions executives face.

Drawing on a flagship full rebrand case study alongside real-world brand refresh examples, the talk moves beyond logos and color palettes to focus on strategy, business alignment, and market realities. Attendees learn how to recognize brand drift, understand the signals that matter, and distinguish between transformation and evolution.

Practical, insightful, and grounded in experience, this keynote provides a clear way to evaluate their brand’s current fit and decide what kind of change is warranted so the brand evolves with intention, not impulse.

Most leaders don’t realize they have a trust problem. They think they have a growth problem. Or an execution problem. Or a staffing problem. Meanwhile, effort keeps going up and traction quietly slips.

In this keynote, Marnie Kittelson of Accentuate Strategy + Execution shows how trust operates inside a business and why it has become one of the most underappreciated performance variables in most companies. Not as a feeling or a value, but as a system that directly affects speed, alignment, customer experience, and margin.

Drawing from real-world examples, Marnie walks through where trust is built, where it leaks, and how those leaks show up operationally: in delayed decisions, second-guessing, inconsistent delivery, and reputational drag. Leaders will learn how signals from the top are interpreted downstream, how execution either reinforces or erodes belief, and why visibility without consistency accelerates erosion instead of growth.

This session gives leaders a clear way to see trust in motion; across leadership, teams, customers, and the market, and understand what to fix when traction starts slipping. Because when trust breaks, effort doesn’t disappear. It just stops converting into progress.

AI has never been more accessible and that’s exactly why it’s no longer a competitive advantage. Most companies can buy the same tools, access the same models, and build the same dashboards. Yet only a small number are actually seeing meaningful results.

In this keynote, growth engineering expert Marnie Kittelson of Accentuate Strategy + Execution explains why most AI initiatives stall, fracture alignment, or get smothered by process and what the companies winning with AI are doing differently. The difference isn’t better technology; it’s how effectively the organization learns with AI.

Marnie introduces the concept of Distributed AI Learning, a practical approach that embeds learning with AI into daily work across teams, roles, and decisions. Attendees will learn how to move beyond pilot programs and productivity mandates, avoid costly missteps, and turn AI from a stalled project into a real organizational capability.

This session is direct, practical, and designed for leaders who want AI to actually improve how their business operates, not just look good on the dashboard or in the boardroom.

The way business relationships form has changed. The conditions that shaped how we connect, build trust, and create opportunity no longer exist, even if many of our habits do.

Today’s business landscape is defined by speed, complexity, overload, and constant change. Value moves faster than titles. Trust travels through networks, not hierarchies. And the most meaningful opportunities emerge not from transactions, but from how well people strengthen the systems around them.

Netweaving is the natural evolution of networking for these conditions.

In this keynote, Marnie Kittelson of Accentuate Strategy + Execution introduces netweaving as a modern relationship operating model designed for leaders who must navigate uncertainty, build trust at scale, and create momentum. Netweaving shifts the focus from managing contacts to cultivating networks that can absorb change, share insight, and surface opportunity organically.

Rather than tactics or scripts, attendees are introduced to a clear, practical framework for practicing netweaving day to day. They learn how to decide where to invest relational energy, how to make introductions that matter, and how to contribute in ways that strengthen the whole network over time.

Netweaving is not about being more social or more visible. It is about becoming more effective in an environment where relationships are the infrastructure. Leaders leave with a new operating lens for connection that fits the reality they are actually leading in now.

We’ll design a keynote that challenges assumptions, keeps people engaged, and gives them ideas they can use the moment they’re back at work. Fill out the form below and let’s talk!